Last Updated 02/10/2019
This policy applies to any information collected by Bravo Computers (which may be collectively referred to as “us”, “we” or “our”) in conjunction with the products and services provided by us and is subject to change at any time without prior notice, we suggest regularly checking this page for updates and should you disagree or not consent to any changes please discontinue using our services and website immediately.
This policy details the information that may be collected by us, how this information may be used and/or distributed, how you may control the data stored by us and the measures we have in place to ensure the security of such information. By using our website and/or any affiliated services you agree to the collection, use and disclosure of your information as set forth in this policy.
1. INFORMATION COLLECTED
We obtain information about you in several ways:
Provided By You to Us
When you use our services, you may be asked by us to provide certain personal information which allows us to provide the services offered by us. Personal information may include, but is not limited to:
- Your email address
- Your social media accounts and associated details
- Your full name
- Your postal and billing address
Collected Automatically by us
Whenever you interact with our services and/or website, as well as any other third-party service providers we may use a variety of technologies that automatically, or passively collect information about your online activity through means including, but not limited to:
- Cookies
- Pixel tags
- Log files
- Device information, such as your IP address
- Geographical information
- Third-party analytics
We may use this information provided to us to fulfil the services offered by us, help diagnose problems with our services, analyse personal trends, track your website and email activities and help analyse the broader market demographic information for aggregate uses and to target personalised advertisements to you and/or others.
Provided to us by Third-Party Service Providers
We may employ the use of third-party service providers and analytical services such as Google Analytics and Facebook Custom Audience to support our services. These providers may use the information provided by the technologies detailed previously, or others to receive, collect, store or analyse information on our behalf.
Combination of Information Collected by Us
We may combine the information we receive from and about you through the means detailed above in order for us to properly provide any services and may be used in any manner detailed in this policy. Should you not provide us with your personal information we can not guarantee our ability to provide you with our services and/or communicate with you to resolve any queries or issues.
2. HOW WE USE THE INFORMATION COLLECTED
We may use the information we have about you for a variety of purposes.
Transactional Purposes
The information provided to us will allow us to confirm orders placed with us and may be used for:
- Verification of your identity
- Verification of delivery and billing addresses
- Arrangement of shipping
- Processing of returns and refunds
- Contact regarding your orders
- Send you related information, promotions, coupons and/or samples.
In addition data may be used:
In the course of payment, we may collect and disclose your credit card details and/or other payment details for the purposes of processing payments and preventing fraud.
For other purposes as agreed upon at the time you provide us with your personal information.
Analytical Purposes
We may use the information stored by us to perform market research and analyse our own services, promotions and marketing:
To personalise and improve the experience, services, advertising and promotions provided by us to you and others. For example, we may offer personalised recommendations based on your viewing activity, geographical location and other such information collected by us to match your interests.
Communicate with you, directly and/or through our partners for marketing and promotional purposes.
Newsletters and Email Lists
We may use your personal information in order to contact you with newsletters, marketing materials or any other information that we believe may be of interest to you. You may opt out of receiving these communications from us at any time by clicking the unsubscribe link in such emails sent by us, alternatively you may contact us and request removal from these lists.
3. LINKS TO THIRD-PARTY WEBSITES
We provide links on our website to external third-party websites, tools and software purely for your convenience only. We do not endorse, or control any of these websites or software and are not responsible for the actions taken by these third-parties with your data, we strongly recommend viewing the privacy policy of all websites that you visit.
4. OPTING OUT
Many parts of our website require the use of cookies to function, you are within your rights to set your browser to block or restrict such cookies from being stored by us, however in doing so we can not guarantee that you will be able to use our website and its associated services to their full potential. Please visit your browser or Operating Systems manuals for more information regarding how to restrict these cookies.
We do not support Do Not Track signals from your browser and offer no guarantees that these will be honoured.
5. SHARING OF INFORMATION
Information Shared by you
You may share information in connection with our services that may be visible to other users, or in some cases be publicly available through means such as providing feedback and ratings on products, by ‘liking’ or ‘sharing’ our content on third-party communities or otherwise interacting with our services.
Information Shared by us
Information collected by us about you may be distributed in the following ways:
- Third-Party Service Providers
- We may share information with third-party service providers that provide business, technical and/or analytical functions on our behalf. This includes but is not limited to services that operate our payment facilities, marketing agencies, third-party support providers, postal services, sponsors and/or third-parties that participate in any promotions.
- With our affiliates
- We may provide your information to any of our subsidiaries and/or affiliated companies and providers in order to fulfil the services guaranteed by us to you.
- Competitions and Promotions
- We may disclose your information to third-parties participating in any competitions or promotions as defined in the terms of such promotion, or as required by law in the administration of such promotion.
- To prevent fraud and enforce our Terms of Service
- Should we believe that it is necessary to verify your information to prevent fraud and/or to enforce our Terms of Use, or any other policies we may disclose your information to third-parties to assist with this process.
- Business Transfers
- Should another entity acquire us or any of our assets related to our services your information may be disclosed in the course of the acquisition process as one of the acquired assets. Furthermore, should any bankruptcy or re-organisational proceedings be brought against, or by us, all such information may be considered assets of ours and may be sold and/or transferred to third-parties in the process.
- When required by law
- We may transfer or disclose your information to third-parties and/or legal authorities in order to comply with any legal obligations when we believe that the law requires such disclosure or by request of government authorities conducting an investigation.
- Non Personal Information
- We may share your de-identified, anonymous information with third-parties for use in their own marketing or analytical uses.
6. SECURITY OF DATA
Information provided to us by you is secured by standard security measures including, but not limited to SSL encryption, firewalls and secure databases. Information collected by us is primarily stored in databases hosted by us or our service providers, however some information may be stored in print format such as shipping labels, invoices and dispatch notices. We will to the best of our abilities maintain the security and integrity of the databases and information stored by us, however we have no control over the databases of third-parties who have been provided your information under the terms of this policy and we can not 100% guarantee that this information is secure. No guarantees or warranties are made by us as to the security of any information transmitted to us and it is done so at your own risk. Should we become aware of any potential data-breaches we will notify you immediately.
7. CHILDREN’S PRIVACY
Our service is not intended for any children under the age of 18 and as such we do not knowingly collect any information from anyone under this age. If you are a parent or guardian and you become aware that your child has provided information to us, please contact us. If we become aware that we have collected information from children without their parental consent we will take steps to remove such data from our databases.
8. CONTACT / COMPLAINTS
Should you have any questions or concerns regarding this policy or the data retained by us, have a complaint about the way in which your data was handled or have any other privacy issues please contact us:
By email at: [email protected]
By phone: (08) 6377 7669
In person at: 1072C Beaufort St, Bedford, WA 6052, Australia
Alternatively, you may find our contact information on our contact page: https://bravocomputers.com.au/contact